# OFN super-admin guide

## OFN super-admin guide

- [Overview](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/master.md)
- [Deployment and system administration](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/deployment-and-system-administration.md)
- [OFN platform configuration](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration.md)
- [General Settings](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/general-settings.md)
- [Terms of Service](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/terms-of-service.md)
- [Mail Methods](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/mail-methods.md)
- [Image Settings](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/image-settings.md)
- [Taxes and Tax Zones](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/taxes-and-tax-zones.md)
- [Countries and States](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/countries-and-states.md)
- [Payment Methods](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/payment-methods.md)
- [Taxonomies](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/taxonomies.md)
- [Shipping Methods](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/shipping-methods.md)
- [Shipping Categories](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/shipping-categories.md)
- [Enterprise Fees](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/enterprise-fees.md)
- [Content](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/content.md)
- [Caching](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/caching.md)
- [Invoice Settings](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/invoice-settings.md)
- [Stripe Connect](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/stripe-connect.md)
- [Matomo settings](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/matomo.md): How to plug Matomo to your instance in order to measure users behaviour.
- [Setting up a new Matomo Site](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/matomo/setting-up-a-new-matomo-site.md): Set up a new 'measurable' website in Matomo.
- [Using Matomo - an example](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/ofn-platform-configuration/matomo/using-matomo-an-example.md): An example of using Matomo and the Tag Manager to set up events and answer Product questions.
- [Producer and Product Properties](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/producer-and-product-properties.md)
- [Managing Users](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/managing-users.md)
- [Groups](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/groups.md)
- [Translate in your own language](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/translate-in-your-own-language.md)
- [Common EN Translations](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/translate-in-your-own-language/en_translations.md): Translations files are also used on English language instances to enable some customisation
- [Set up your user guide](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/set-up-your-user-guide.md)
- [Setting up your 'About' page on wordpress](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress.md): Most Open Food Network instances use a wordpress site for additional content and an 'About' page as this is quicker and easier for communications team members to add or change info
- [About the Divi theme & settings](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress/about-the-divi-theme-and-settings.md)
- [Plugins](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress/plugins.md)
- [Layouts](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress/layouts.md)
- [Style guide](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress/style-guide.md)
- [Content included in the OFN Divi pack](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress/content-included-in-the-ofn-divi-pack.md)
- [Tips, tricks & theme quirks](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/setting-up-your-about-page-on-wordpress/tips-tricks-and-theme-quirks.md)
- [Creating your instance logo](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/creating-your-instance-logo.md)
- [Integrations and business intelligence](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence.md)
- [Embed a group page in an external website](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence/embed-a-shopfront-or-a-group-page-in-an-external-website.md)
- [Integrate OFN with Mailchimp](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence/integrate-ofn-with-mailchimp.md)
- [Create Automatic Invoices to Users](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence/create-automatic-invoices.md)
- [Create 'Find order by id' Action](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence/create-find-order-by-id-action.md)
- [Integrate OFN with Accounting Package](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence/integrate-ofn-with-accounting-package.md)
- [Send New Enterprises to Airtable as CRM](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/integrations-and-business-intelligence/send-new-enterprises-to-airtable-as-crm.md)
- [Tracking data using Matomo](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/tracking-data-using-matomo.md): We use Matomo to track platform analytics.
- [Specificities of the OFN shared Matomo instance](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/tracking-data-using-matomo/specificities-of-the-ofn-shared-matomo-instance.md)
- [Installing Matomo on your wordpress](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/tracking-data-using-matomo/installing-matomo-on-your-wordpress.md)
- [Creating a Matomo funnel to track a specific user journey on the platform](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/tracking-data-using-matomo/creating-a-matomo-funnel-to-track-a-specific-user-journey-on-the-platform.md)
- [Create a segment to analyze behaviour in Admin](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/tracking-data-using-matomo/create-a-segment-to-analyze-behaviour-in-admin.md)
- [How to set up events for tracking user behaviour - Mapping Matomo and code](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/tracking-data-using-matomo/how-to-set-up-events-for-tracking-user-behaviour-mapping-matomo-and-code.md)
- [Australian Instance Management](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/australian-instance-management.md)
- [Recruitment](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/australian-instance-management/recruitment.md)
- [Onboarding](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/australian-instance-management/onboarding.md)
- [Happy team processes](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/australian-instance-management/happy-team-processes.md)
- [Livelihoods model](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/australian-instance-management/livelihoods-model.md)
- [The Customer Support Role](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/the-customer-support-role.md): What is the Customer Support Role? Is it the same for each instance? What are the commonalities and exceptions?
- [Global Support Contacts](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/global-support-contacts.md): Are you providing customer support for your instance. Add your name here so the rest of the global team know who you are and how to get in touch.
- [Access and Passwords](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/access-and-passwords.md): What tools and systems are required to provide Customer Support?
- [Using SuperAdmin](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/using-superadmin.md): How to be a Superadmin user!
- [Tips for Speedier Navigation of Superadmin](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/using-superadmin/tips-for-speedier-navigation-of-superadmin.md)
- [Tips for Accessing an Enterprise Dashboard](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/using-superadmin/tips-for-accessing-an-enterprise-dashboard.md)
- [Add Yourself as a Manager of an Enterprise](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/using-superadmin/add-yourself-as-a-manager-of-an-enterprise.md)
- [Delete an enterprise](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/using-superadmin/delete-an-enterprise.md)
- [Delete a user](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/using-superadmin/delete-a-user.md): How to delete a user's account
- [Common Investigations (FAQs)](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/common-investigations-faqs.md): Quick links to help you resolve common enquiries
- [Shared Resources](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/shared-resources.md)
- [How To Videos](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/shared-resources/how-to-videos.md): Demo video that help us learn more about OFN or share with customers
- [Email Templates](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/shared-resources/email-templates.md): Standardised response for questions we're asked often
- [New Producer Sign Up](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/shared-resources/email-templates/new-producer-sign-up.md): We send this email within a day or two of a new Producer account signing up to OFN.
- [Farmers Market Resources](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/shared-resources/farmers-market-resources.md)
- [Updating the User Guide](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/updating-the-user-guide.md): How to update and make edits to the OFN User Guide
- [Contribute to this document](https://ofn-user-guide.gitbook.io/ofn-super-admin-guide/customer-support-resources/contribute-to-this-document.md)