Delete an enterprise

So far there is no functionality to completely delete an enterprise. A workaround is to change or delete the data, especially change the name, hide the enterprise on the map and replace the email addresses with a standard address.

Here are the details:

  • Log in as super admin

  • Find the enterprise in question and go to its settings

  • In Primary details set

    • Name: To Delete

    • Visible in Search: Not visible

    • Permalink: to_delete_xyz (with xyz a counting number)

  • In Address set

    • a standard address (address, city, postcode)

    • change latitude and longitude to standard or random values

    • uncheck "Calculate latitude and longitude automatically from address?"

  • Delete all information in

    • Contact

    • Social

    • About

    • Business details

    • Images

    • Properties

  • In Shipping methods

    • de-activate all shipping methods

      If a shipping method was only used by the enterprise in question, and it was not used for an order, the shipping method can be deleted in Configuration - Shipping methods.

  • In Payment methods

    • disconnect the Stripe account (if connected)

    • de-activate all payment methods

      If a shipping method was only used by the enterprise in question, the shipping method can be deleted in Configuration - Payment methods.

  • In Tag rules

    • delete all rules

  • In Shop preferences

    • delete the "shopfront message"

    • delete the "shopfront closed message"

  • In Enterprises - Permissions

    • delete any permissions associated with the enterprise

  • In Users set

    • Manager: hello@ofn.com (one of your own email addresses)

    • Owner: hello@ofn.com (same as manager)

    • Notifications: hello@ofn.com (same as manager)

  • Go to Configuration

  • In Shipping methods

    • delete shipping methods which were only used by the enterprise in question

  • In Payment methods

    • delete payment methods which were only used by the enterprise in question

  • In Enterprise fees

    • delete enterprise fees which were only used by the enterprise in question

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