New Producer Sign Up
We send this email within a day or two of a new Producer account signing up to OFN.
Hi
Welcome to the Open Food Network!
YOUR ACCOUNT
We noticed that you started creating a Producer Account with us recently and we wanted to let you know that we're here to help if you'd like a hand figuring out the best way to get your food into customers' hands. You can change your package to Hub if you want to sell products from more than one producer, or Profile Only if you’d rather not manage your own shop, but instead list your products for selling in someone else’s shop.
GETTING STARTED
Book a demo
If you'd like one of our team to show you around the back end of your new Open Food Network account and run through the basics of what it can do and how to navigate setup, reply to this email with your availability and we'll book in time to chat.
Ready to get started now
You can access and edit your shop settings by logging in to the Open Food Network and accessing the Administration panel. If you can’t find it, copy this link into your browser: https://openfoodnetwork.org.au/admin/.
Here are some handy hints to pages in the OFN User Guide that might help you get started:
User Guide - Where does my business fit in OFN?
User Guide - Changing Your Profile Type
User Guide - How to Access the Dashboard
Sell through a farmers market or hub:The Open Food Network enables you to sell your products through someone else's shopfront - like the farmers market that you're part of or a food hub. Follow the instructions here to start selling through another shopfront today or check out this video: How to Add Products on OFN
ACCESSING SUPPORT
Self Service
Check out the full OFN User Guide https://guide.openfoodnetwork.org/ which has heaps of information about the full range of functionality the Open Food Network offers. Want to chat to a person? We have support staff available Monday - Friday, 9am to 5pm. You can email us at hello@openfoodnetwork.org.au and someone will respond as quickly as possible (normally within a few hours).
If you're having trouble with any part of the set up process, please drop us a line - we're here to help!
Warm regards, The Open Food Network Team
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